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Texting and Mobile Devices in Healthcare – HIPAA and CMS Requirements for Security of PHI

Summary

  • Find out the ways that patients want to use texting to communicate with providers, and the ways providers want to use texting to enable better patient care.
  • Learn what are the risks of using texting, what can go wrong, and what can result when it does.
  • Learn how to use an information security management process to evaluate risks and make decisions about how best to protect PHI and meet patient needs and desires.
  • Find out about limitations on the use of messages and calls to cell phones under The Telephone Consumer Protection Act of 1991.
  • Discover how The Joint Commission decided to allow and then withdraw allowing the use of texting for physician orders.
  • Find out what policies and procedures you should have in place for dealing with texting, as well as any new technology.
  • Learn about the training and education that must take place to ensure your staff uses texting properly and does not risk exposure of PHI.
  • Find out the steps that must be followed in the event of a breach of PHI.
  • Learn about how the HIPAA audit and enforcement activities are now being increased and what you need to do to survive a HIPAA audit.

Overview

The webinar will discuss the requirements, the risks, and the issues of the increasing use of mobile devices and texting for patient and provider communications and provide a road map for how to use them safely and effectively, to increase the quality of health care and patient satisfaction. In addition, the session will discuss how to be prepared for the eventuality that there is a breach, so that compliance can be assured.

Who should attend?

  • Compliance Director
  • CEO
  • CFO
  • Privacy Officer
  • Security Officer
  • Information Systems Manager
  • HIPAA Officer
  • Chief Information Officer
  • Health Information Manager
  • Healthcare Counsel/Lawyer
  • Office Manager
  • Contracts Manager

Jim Sheldon-Dean

Expert

Jim Sheldon-Dean is the founder and director of compliance services at Lewis Creek Systems, LLC, a Vermont-based consulting firm founded in 1982, providing information privacy and security regulatory compliance services to a wide variety of health care entities. Sheldon-Dean serves on the HIMSS Information Systems Security Workgroup, has co-chaired the Workgroup for Electronic Data Interchange Privacy and Security Workgroup, and is a recipient of the WEDI 2011 Award of Merit. He is a frequent speaker regarding HIPAA and information privacy and security compliance issues at seminars and conferences, including speaking engagements at numerous regional and national healthcare association conferences and conventions and the annual NIST/OCR HIPAA Security Conference in Washington, D.C.

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